Southern Hemisphere

{Southern Hemisphere}{Unit 5, 1st Floor, Rozenhof Office Court, 20 Kloof Street}{Cape Town}{8001}{Johannesburg}{South Africa}{(021) 422-0205}
Unit 5, 1st Floor, Rozenhof Office Court, 20 Kloof Street Cape Town, Johannesburg
Phone: (021) 422-0205

+27 (0) 21 422 0205

+27 (0) 21 424 7965

Design Thinking for Social Innovation


In a rapidly changing world we need to find new ways to engage with wicked problems and stimulate innovation. Design Thinking is a particularly useful process at management level for strategic planning and change management because it allows for seperation for what we think we know (habitual thinking) so that you can solve the real needs of our stakeholders. Design Thinking takes us out of our comfort zone to provide new ways of understanding a challenge or opportunity and generating innovatie solutions.

Design Thinking is a systemic creative process, methodology and set of tools used to explore, define and innovate around business, organizational and development challenges. These may be complex systemic challenges that may take several months to unpack or a short process to encourage broad creative thinking around a smaller challenge over a few hours. Working with multidisciplinary teams, design thinking brings the stakeholders both internally and externally into the process and allows for multiple perspectives.

Design Thinking is a particularly useful process for bridging the gap between accountability and learning. Where research, monitoring and evaluation produce results, findings and data, Design Thinking helps to translate this into learning.


The objective of the workshop is to provide an introduction to the design thinking and creative thinking process to solution finding and innovation. Participants will be exposed to the key principles of design thinking.

  • Working with multidisciplinary teams
  • Divergent and convergent processes
  • A human-centred approach
  • Creative thinking
  • Co-design
  • Prototyping


The two-day workshop will take participants through a solution finding process using design thinking and creative thinking methodologies and tools. Participants will experience a hands-on approach to design-led thinking and creative problem-solving. Opportunities for reflection on the process and learning from experience will be key to the workshop methodologies.


Participants will have:

  • An understanding of the design thinking process
  • Experience of a creative thinking process 
  • Increased confidence around the application of design thinking 
  • Experience of design thinking tools: journey mapping, context and stakeholder map, network persona mapping 
  • A range of tools used to stimulate creative thinking (ideation)

Who should attend?

  • Organizational leadership
  • Facilitarors
  • Organisational Development practitioners
  • Social development practitioners
  • Researchers
  • Product developers
  • Strategic plannersMonitoring, Evaluation and Learning practitioners/Managers/Consultants

Programme outline:

Introdution - What is Design Thinking?

Module 1: Discover

  • Opportunity identification - process
  • Human Centered Research methodology
  • The role of quantitative data in design thinking

Module 2: Define

  • Intention of the solution

Module 3: Develop

  • Creative thinking - ideation

Module 4: Deliver

  • Rapid Prototyping

IN HOUSE COURSES: Available Upon Request; Minimum 5 Persons