Southern Hemisphere

{Southern Hemisphere}{Unit 5, 1st Floor, Rozenhof Office Court, 20 Kloof Street}{Cape Town}{8001}{Johannesburg}{South Africa}{(021) 422-0205}
Unit 5, 1st Floor, Rozenhof Office Court, 20 Kloof Street Cape Town, Johannesburg
Phone: (021) 422-0205

+27 (0) 21 422 0205

+27 (0) 21 424 7965

Dynamic Facilitation Skills for Participatory Processes


The objective of this course is to provide training in basic facilitation skills. The aim of the course is to equip people working with a group to facilitate group processes effectively and ensure that a balance is kept between process and outcomes. This course offers good balance of theory and practice and will provide a space for professionals to learn from each other by sharing knowledge and experiences.


Having completed the course the participant will have:

Knowledge of how to work with groups

Increased confidence to facilitate groups

Improved communication skills

A range of practical facilitation tools

An improved understanding of him-/herself, particularly in the group context and as a group facilitator

The ability to deal with conflict and challenging behaviours

An understanding of the group process and dynamics

An understanding of the process of group decision-making

Tools to facilitate group decision-making

The ability to design his/her own facilitation processes

A variety of appropriate methodologies for achieving desired outcomes

Course Outline

Key concepts in facilitation

Roles of a facilitator and core facilitation skills

Interpersonal communication and conversation styles in facilitation

Managing group dynamics and group decision making

Facilitation stages

Facilitation tools and techniques - and how to use them


Cathy Chames, Dena Lomofsky and Wilma Wessels-Ziervogel